Endpoint security for every computer and server
Protect Essentials puts Huntress managed detection and response, security logging and scheduled patching on every computer and server your firm owns. We manage it, and Huntress's security operations centre watches it around the clock.
On most cyber insurance applicationsDo you use endpoint detection and response (EDR) software on all endpoints?
What's included
- Huntress managed EDR. Analysts investigate what the agent detects and can isolate an affected computer from the network while we respond.
- Microsoft Defender, managed. The antivirus built into Windows, configured and monitored through Huntress. Nothing extra to buy.
- Huntress SIEM. Security logs collected from your computers and servers and kept for investigations, audits and insurer questions.
- Patching on a schedule. Windows and common applications updated automatically. Major Windows upgrades are rolled out deliberately, not the day they ship.
- Monitoring. Disk, hardware and offline alerts, so problems are often fixed before anyone notices.
- Office DNS filtering. Known phishing and malware sites blocked at the office network, where we manage your router or firewall.
How it works
We install two lightweight agents on each computer and server. Huntress's operations centre reviews detections day and night. When something needs hands-on work on your network, our team picks it up: during business hours as part of normal support, and after hours when you call our on-call line.
Every month we bill on the number of devices you actually have. Add a laptop and it's covered from the day the agents go on; retire one and it drops off the next invoice.
What it doesn't cover
- Support time. Fixing problems and user requests are billed at $165 an hour, or included in a Complete Care agreement.
- Personal and home computers.
- Computers without our agents. Monitoring only sees what it's installed on.
Questions
Do we still need a separate antivirus product?
No. Huntress manages Microsoft Defender, which is built into Windows. If you are paying for another antivirus today, we will plan its removal during onboarding.
What happens if something is detected at 2 a.m.?
Huntress's security operations centre works around the clock. If it sees an active threat, it can isolate the affected computer straight away. Our team takes it from there. After-hours work is billed at the after-hours rate unless your agreement includes it.
Is support included?
Not in Protect Essentials on its own. Support is billed at $165 an hour in 15-minute increments, or included in a Complete Care agreement.
Do you cover Macs?
Yes. Huntress supports macOS as well as Windows. Tell us what you have when you request a quote.
Ready when your firm is.
Tell us about your firm and what your insurer is asking for. Every request is reviewed by our team, usually within one business day.