Pricing, per device and per user
Published prices, billed monthly on what you actually have. Add a computer or a person and the next invoice reflects it; remove one and it drops off.
| Layer | What it covers | Price per month |
|---|---|---|
| Protect Essentials | Huntress managed EDR and SIEM, patching and monitoring on each computer and server | $30per device |
| Protect Identity | Huntress ITDR and Axcient x360Cloud backup for each Microsoft 365 or Google Workspace mailbox | $12per email user |
| Protect Domain | Managed SPF, DKIM and DMARC through EasyDMARC | $25per domain |
| Protect Recover | Axcient x360Recover image backup, stored in Canada, up to 3 TB per server | $137.25per server |
| Workstation backup | For selected computers that hold data nowhere else, up to 300 GB each | $20.31per computer |
Canadian dollars, plus applicable taxes. Protect Essentials minimum 5 devices.
Support
The stack is the same for everyone. Support is paid for one of two ways.
Hourly support
$165 an hour
- Remote work in 15-minute increments
- Onsite in the Burnaby to Abbotsford area: one-hour minimum, then 15-minute increments
- After hours and emergencies: 1.5 times the hourly rate, one-hour minimum
Complete Care
A fixed monthly fee, scoped to your firm
The full Protect stack plus remote and onsite support for one predictable number. We price it after an assessment, because a 12-person firm with one server is not the same job as a 60-person firm with three offices.
Ask for a Complete Care quoteA worked example
A 15-person firm with 15 computers, one server, Microsoft 365 and one email domain, choosing all four layers:
| Layer | Quantity | Monthly |
|---|---|---|
| Protect Essentials | 15 computers + 1 server | $480.00 |
| Protect Identity | 15 mailboxes | $180.00 |
| Protect Domain | 1 domain | $25.00 |
| Protect Recover | 1 server | $137.25 |
| Total | Before tax, support billed hourly | $822.25 |
Pricing questions
Can we start with just one layer?
Yes. Most firms start with Protect Essentials and Protect Identity, because those answer the questions insurers ask first. Protect Domain and Protect Recover depend on your setup, and we'll tell you honestly if you don't need them. Protect Essentials has a 5-device minimum.
Is there an onboarding fee?
Not for Complete Care. For Protect subscriptions with hourly support, onboarding is quoted up front and billed at our hourly rate.
What are the contract terms?
Subscriptions and Complete Care agreements start with a 12-month term, then continue month to month with 60 days' notice to cancel. Everything we do is covered by our published Master Services Agreement.
Do you work outside British Columbia?
Yes. The Protect stack and remote support work anywhere in Canada. Onsite work is available in the Burnaby to Abbotsford area. Support hours are 8:30 a.m. to 5:00 p.m. Pacific, Monday to Friday.
How can we pay?
Credit card, cheque or Interac e-Transfer. Monthly subscriptions are easiest on a card, which is set up through our processor's secure page after your quote is accepted.
Do prices include tax?
No. Prices are in Canadian dollars and exclude GST, PST or HST, which are added as they apply.
Questions about a quote you've received? Email quotes@kdts.ca.
Ready when your firm is.
Tell us about your firm and what your insurer is asking for. Every request is reviewed by our team, usually within one business day.